Care Finder Assist offers free, expert support to self-funding families across the UK, helping you find the right care home, home care, or supported living option with clarity and compassion. Care Finder Assist Promise Discover what sets CFA apart and how we inspire confidence in your care journey. At Care Finder Assist (CFA) , we help self-funding individuals and families find the best care options. Our service is completely impartial, personalised, and FREE of charge . At CFA, we believe care is deeply personal. That’s why you get to speak directly to a real expert , not just a robot. Our team has hands-on experience in care , so we know what truly matters beyond the checklists. Unlike automated services, we provide tailored advice and in-depth assessments to find the best care options first time. No more stress and overwhelm, just expert guidance to give you peace of mind. Let us help you find the right care. Call for a free consultation today. Our consultants will help you find the right care provider : Elderly care Dementia care Nursing care Care at home Supported living Respite care Live-in Care Specialist Care Why families choose Care Finder Assist: Real Experts, Not Robots Speak directly with experienced care professionals who truly understand. Advice You Can Trust We’re fully independent — no bias, no pressure, just what’s best for your family. Stress? Let Us Handle It We do the research, shortlisting, and visit planning so you don’t have to. Get It Right First Time Our expert-led 4-step process ensures the right match, with ongoing support. Free & With You All the Way Our service is always 100% free for care seekers — no fees, no catch. You’ll never be charged; not now, not later, not ever. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Got questions about finding care or how our service works? We’ve answered the most common queries to help you feel confident and informed. Provider FAQs: Clear Answers, Empowering Your Excellence. You uphold the highest standards in care, and so do we. At CareFinderAssist (CFA), we're dedicated to complete transparency, ensuring you understand precisely how we operate, what to expect, and the robust support we provide behind the scenes to enhance your service delivery. We know you're busy, and choosing new partnerships should always bring clear advantages. This page is designed to offer straightforward answers, illuminating how CFA genuinely benefits your organisation and addresses any queries you might have about our unique approach. Join the growing network of providers who are already raising the standard of care with us. Once you discover the full advantages of being CFA-Ready, partnering with us simply makes sense. How does CFA Support Care Providers? CFA is designed to make life easier for providers - saving you time, reducing pressure, and strengthening family relationships, all while keeping the care receiver at the heart of every decision. What You Can Expect: Pre-Qualified Placements (No Upfront Costs) Receive only fully assessed, pre-qualified prospects, matched for stability and sustainability. Our family needs & preferences assessment gives you a head start, and our aftercare support helps placements settle smoothly. You only pay a fair success-based fee when a placement is made - backed by a tiered refund structure for peace of mind. Feedback Loop We support your continuous improvement, CFA proactively collects valuable feedback from care seekers and families, from the shortlisting stage to post-placement. So you gain direct and anonymised sector-wide insights from families about what works and what doesn’t. Use this to improve your services with confidence not guesswork - and showcase positive feedback to strengthen your reputation. Support when notice needs to be served When placements end or needs change, CFA supports families through the transition - protecting your time, resources, and reputation at challenging moments. CFA Care Directory A dedicated, companion style, resource for providers to find trusted suppliers, services, and enrichment options, helping you run your service more efficiently and enrich the lives of those you care for. In short: CFA gives you better-matched families, valuable insights, and practical support, so you can focus on delivering the very best care. How do we get access to the provider support services? It’s easy. Simply request our Readiness Terms Agreement, and we’ll add you to the CFA Ready database. Once registered, you’ll be included in the feedback loop and will start receiving relevant updates as we get them, along with news of any CFA promotions or developments. We’ll also send you our rates card with the readiness agreement, so you have full transparency on placement fees before you begin. Joining is completely free and ensures you don’t miss opportunities to save time, protect resources, and strengthen relationships with families. We welcome your input too. You can: Give us feedback. Keep us up to date with what’s new or challenging in your service. Tell us how we can better prepare families for your service. Suggest what services or suppliers you need or like to see added to the CFA Directory. We encourage a two-way relationship designed to help you get the best from our service, so you can do your best for those you care for. Do we still complete our own assessments? Yes — always. CFA assessments are shared (with consent) to support, not replace, your process. Do you interfere with care delivery? No. CFA does not attend visits, manage care, or interact during delivery. Our aftercare supports families, not providers. Is CFA GDPR compliant? Yes. All data is shared with full consent. Policies available on request. Are providers promoted or prioritised? No. CFA remains strictly impartial. Will families lean on CFA instead of our team? No. CFA prepares them, then steps back. We help them build stronger relationships with your team. Do we need one agreement per site? No. One group-wide agreement is fine unless you request site-level terms. What’s the fee model? An administrative fee payable for successful placements. This is a fair and fixed percentage based fee applied across all service providers. No unqualified leads, listings or subscriptions. A tiered refund structure is in place for unforeseeable circumstances (terms apply). How do we integrate this with our CRM? We use simple formats (PDF, Word) that can be uploaded or attached to your system. No tech integration needed. How does CFA use its internal provider database, and why does it matter? Transparency is everything to us. Here’s what you should know: At CFA, every care search starts from scratch based on your unique needs. Providers not in our database are never excluded. So why do we have a provider database? ✅ For efficiency, not shortlisting We only refer to it after you’ve shortlisted providers, to make sure they’re responsive and ready to work with us, helping reduce delays and admin. ✅ To amplify your feedback With your permission, we anonymously share relevant feedback with providers, even those not selected, to help raise care standards. ✅ To keep information current Providers can update us in real-time, so you get the most accurate info without relying on outdated websites. In short: Our database helps us support you better after your choice is made, never before. It ensures the help you receive is timely, unbiased, and focused on your loved one’s best interests. Request our readiness and terms agreement Your first name* Your last name* Your email* The name of your home, practice or company Your telephone number* Best time to contact.* Choose one About you* Choose one Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. I give my explicit consent for carefinderassist.com to use, process, and share my personal data as described in their Privacy Policy. We will never share your details with other companies, providers or third parties. * Submit 0330 043 8832 Request a Call Back Phone

We pre-qualify care seekers with an in-depth assessment of needs and preferences, saving you time and helping match the right people to the right services. No lead gen, just genuine support. What CFA Does ...and why we do it We’re not a lead-gen company. We’re not salespeople! We’re former Registered Managers and Social Workers who’ve been on the front line of care and burnt out by it. We both started as hands-on support workers and worked our way up. We’ve also experienced the care system personally with family members who’ve lived in long-term residential care homes or received home care. So we have seen it from every angle. CFA was born from that experience and from burnout. Burnout from navigating complex systems, mismatched placements with far-reaching consequences and families in crisis. We knew there had to be a better way to support both sides of the care relationship; providers and families. What We Do We support self-funding families with a free, impartial service. These are people who don’t meet local authority criteria but are still in crisis, often unsure what to do next and overwhelmed. There’s little to no direct support available to them. That’s where we step in, a nd we do it in a way that also supports you, the care provider. What makes us different We work on a needs-and-preferences model, not a budget-led one. We don’t sell data. We don’t push placements to meet targets. We’re 100% impartial, always acting in the best interest of the care receiver, as it should be. We carry out detailed assessments that mirror your own processes. We understand what you need to know, because we’ve done your job. Based on this, we build a full profile for the client and then: Carefully research and vet services on their behalf Look beyond CQC ratings (especially given the backlog) We build a full in-depth picture by looking at reviews, direct conversations, internal updates, and sector insights We factor in current and future care needs where possible, as well as family expectations This enables us to create a shortlist of the most appropriate, best-fit providers for the family to choose from. By the time we contact you to arrange a visit, the family is ready to move forward. For you, this means no bulk lists, no time-wasting, no chasing incomplete leads. With the family’s permission, we share the pre-assessment upfront, giving you a head start. This does not replace your in-house assessment. However, it does save you time, as it enables you to identify gaps early and verify key information - giving you more time and relevant information to build trust and rapport in those early interactions. Making thoughtful connections that work for everyone. We don't disrupt your process You stay in control. We don’t attend visits or interfere with how you run things. This maintains our impartiality. We empower families to make informed decisions with realistic expectations, saving you time and avoiding friction later. We also offer 60 days of aftercare to families once the service begins. Just a weekly check-in to answer any general questions and build confidence in the transition, lightening the load for your team and easing the family into your setting. The Outcome? It’s simple: better-fit placements mean better outcomes. That helps reduce: Staff stress Family-provider tension Small complaints from escalating Safeguarding concerns Early breakdowns And improves: Occupancy Staff morale Long-term sustainability Your reputation The CFA Model You only pay on successful placement We charge a fair, fixed percentage across all providers We offer a tiered refund structure in the rare case things don’t go to plan (*terms apply) We’ve built our model to be ethical, protective, and mutually beneficial — with no hidden fees, no pressure to take misaligned placements, and with full transparency. Our CFA Care Enrichment Directory (Coming Soon) To support providers even further you have free access to The CFA Care Enrichment Directory which was initially created as a time-saving tool and companion for activity coordinators. Today, it’s evolving into a comprehensive go-to resource hub for all things care-related, to support: Care service providers Informal and family carers Care receivers Local businesses It continues to grow and is shaped by what you tell us you need. If you don’t find what you’re looking for, drop us a line, we’re always happy to help. The directory saves time, keeps you informed about what’s available, and ultimately helps deliver varied and meaningful enrichment to those who need it most. It reduces the need for endless Google searches, promotes care-conscious services, and supports your local business community by growing reach and reputation, for you and for them. It’s a win-win. It also helps businesses better understand individual needs, benefiting everyone, in line with CFA’s mission to connect thoughtful care with those who need it. Placement Not Working? We Help There Too We understand that despite all efforts a placement may become unsuitable due to changing needs or circumstances, we can step in and support the move-on process for private paying families, completely free to you. That means: Less emotional toll on your team Less reputational risk More time back to focus on your core work And families feel supported by you despite the challenges We step in so you don’t have to. Everyone wins — especially the care receiver. Simply contact us to make a client referral. One More Thing... If you are registered on our CFA Ready internal database, you’ll also receive: Shared insights and feedback from families across the sector. A smooth, efficient referral process that puts you ahead when you are selected for a placement. Want to become CFA Ready and unlock all these services and benefits? Click the ‘Get CFA Ready’ button below or give us a call, we’ll take care of the rest. We’ve built this from experience. We’ve built it to work. And we’ve built it to make your job easier and make care better for everyone involved. Let us know if you have any questions. We’re here to support you. Make a client referral 0330 043 8832 Phone Become CFA ready Request a call back

Free checklists, guides, and expert tools to help you understand care options, ask the right questions, and plan with confidence. Care Options Health & Care Needs Before You Choose Care Journey Tips Useful Links Contact us Welcome to the CFA Resources Hub Looking for guidance on care options, health needs, or how to make the right decisions for your loved one? You are in the right place. This hub is designed to provide clear, practical, and easy-to-follow information, whether you are just starting your search, choosing care, or looking for support during and after placement. Take your time, explore the sections, and feel free to share anything helpful with friends or family. If you are unsure about anything or would like to talk things through, we are always happy to help in any way we can. Just get in touch — no question is too small. Your Care Options, Simplified Not sure where to start? This section breaks down the different types of care available, from care homes and live-in care to supported living and help at home, so you can confidently choose what’s right for your loved one. A Simple Guide: Your Options for Private Care in the UK Your Care Options: A Quick Reference Guide A Simple Guide to Respite Care: The Benefits of Taking a Moment for Yourself. A Simple Guide to Live-in Care: 24/7 Support at Home A Simple Guide to Domiciliary Care: If You Want Help at Home. A Simple Guide to Supported Living A Simple Guide to Understanding Care Homes A Simple Guide to Assisted Living Understanding Health and Care Needs. Learn how health conditions like dementia, Parkinson’s, stroke, and mobility issues can impact care needs and provider suitability. Clear, simple overviews to help you understand what support might be required. Understanding Spinal Cord Injuries Understanding Autism and Asperger’s Understanding Prader-Willi Syndrome Understanding Palliative Care Understanding Stroke Understanding Diabetes Understanding Parkinson’s Disease Understanding Dementia Before You Choose: What You Should Know. Get prepared before making a decision. This section includes visit checklists, key questions to ask care providers, and guidance on what families often wish they knew earlier. Understanding What Care Homes Can (and Can’t) Offer Making The Most Of Your Care Journey. What Care Providers Wish Families Knew (But Don’t Always Say) Understanding What Care Homes Can (and Can’t) Offer A Heartfelt Thank You: Recognising the Unwavering Dedication of a Care Home Manager A Word of Appreciation: The Power of Praise for Our Carers 1. A Gentle Word Goes a Long Way: Raising Low-Level Concerns with Your Care Provider 2. Taking the Next Step: When a Gentle Word Needs a Little More Weight 3. Taking it Seriously: Raising a Formal Concern Before Making a Formal Complaint 4. Taking Formal Action: Making a Formal Complaint to Your Care Provider 5. Escalating Your Concerns: Communicating with the Local Authority or The CQC. Useful Links The Stroke Association: Rebuilding Lives, Restoring Hope Mencap: A Voice for the Unheard, a Heart for the Vulnerable Carers UK: The Unsung Heroes We Deeply Respect The Alzheimer's Society: A Beacon of Hope in the Landscape of Dementia Age UK: A Steadfast Ally for Older People The Prader-Willi Syndrome Association UK: A Vital Lifeline and a Cause We Support Dementia UK: Admiral Nurses, Beacons of Expertise, and Our Partnership in Care The National Autistic Society: An Indispensable Ally Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Our website has plenty of information, but sometimes you just need to talk things through. Got a quick question? Want to chat about your situation? Or curious about how Care Finder Assist can help? We are here for you. Give us a call or drop us an email using the form below; we're always happy to help. How can we help? How can we help?* Your Details Your Name* Your Phone Number Your email* I'm enquiring on behalf of someone else Best time to contact. Choose one Your Message* Please tell us how we can help you?* Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. By submitting this form, I confirm that where I have provided information on behalf of another individual, I have the necessary authority to do so. I have read and agree to the Privacy Policy. and give my explicit consent for Care Finder Assist to collect, store, and process all data provided to deliver their services. * Submit Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.

Subscribe to get care insights, tips, and updates straight to your inbox—because better decisions start with better information. Subscribe to our free email and blog updates It's packed with expert tips, checklists, and guidance to help you find the right care, with less stress. We'll keep you updated when we have new blog posts released, about once a week and you can unsubscribe at any time should you wish. First name Last name Email Yes, subscribe me to your newsletter. * Sign Up

We support UK self-funding families navigating care options—whether you're planning ahead, in crisis, or feeling overwhelmed. You're not alone. Who We Help At Care Finder Assist (CFA) , we help self-funding individuals and families find the right care, without relying on generic search engines or automated lists. We understand that investing in care is a significant decision, and finding the right fit is crucial. That’s why we provide expert, one-to-one guidance, taking the time to understand your unique needs. Whether you're looking for a residential care home, nursing home, specialist facility, live-in care, domiciliary care, or respite care, you’re in the right place. With an expert eye, we handle the research for you, making the process simple and stress free. Not sure if you’re self-funding? Give us a call, we’ll help you figure it out. Would you like to: Talk to a real person, not a chatbot? Be supported through every step of the process including aftercare at no cost to you? Save time and reduce stress by avoiding overwhelming research? Get expert support from professionals with real hands on care experience? Be confident that your investment and decisions about care are well informed? Find the right care, first time, without trial and error? If you answered yes to some or all of the above statements, then we can help you. Who benefits from CFA's support? Self funding families seeking suitable care for loved ones. Individuals re-evaluating their current care arrangements. Those requiring temporary or respite care. Individuals planning for their future care needs. Families with competing demands, time constraints or geographical distance. Professionals assisting clients with care needs i.e. solicitors, financial advisors etc. Medical professionals referring patients exploring care options. Care providers, finding alternative placements for clients they are unable to support. Need Help? Let’s Talk! Whether you’re searching for care, planning ahead, or supporting someone through their care journey, CFA is here for you. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Got questions about finding care or how our service works? We’ve answered the most common queries to help you feel confident and informed. Got Questions? You're in the Right Place We know finding care can feel overwhelming. That’s why we’re here to make it easier, faster, and stress-free. This page covers the most frequently asked questions — from how we work to how we help. It's all here: simple and clear. Still not sure? Just give us a call or drop us a message. We’re always happy to assist. Who Are You, and Why Should We Trust You? We’re Raaj and Sonia, a husband-and-wife team with over 30 years of experience in health and social care. With expertise in specialist care management and social work, we understand how overwhelming the care system can be, especially for self-funding care seekers. That’s why we created Care Finder Assist (CFA): to take the stress off your shoulders. We don’t just find care; we guide you through every step. Our Care Assist Promise ensures our support continues long after you’ve found the right care. What Sets CFA Apart From Other Care Finder Services? We don’t just help you find care — we make sure it’s the right care. Here’s what sets us apart from typical Carefinder services: Over 30 years of hands-on care experience in varied roles and settings. Independent and unbiased recommendations - no affiliations with service providers. In-depth provider checks beyond the CQC ratings. Personalised support from real care experts not generic or automated responses. Tailored shortlists based on an in depth initial assessment of needs and preferences. CFA Promise of post-placement support; we don’t just leave you with a list. Help with finding urgent and complex care. Ongoing aftercare for impartial guidance even after placement. Support with transitions if needs change. Providing impartial guidance for families helps to promote and facilitate positive relationships with care providers. What Does CFA Do and How Can You Help Us? At CFA, we take the guesswork out of finding the right care. We go beyond CQC ratings, conducting thorough due diligence on your behalf to give you clear, expert insights — not just a list of generic options. You stay in control. We provide up-to-date, relevant information so you can make fully informed decisions with confidence. How Does the Process Work? We simplify the process so you can make the right choice with confidence. Here's how: We listen. We take the time to understand your loved one’s needs to ensure the best match. We do the research. We assess care providers using an expert approach, so you don’t have to. We shortlist. We handpick three to four top options, saving you time and stress. We arrange visits. We book appointments and provide a tailored checklist. We support you after placement. Our Care Assist Promise includes 60 days of follow-up to ensure everything is on track and that you feel reassured in your decisions. Is Your Service Completely Free for Care Seekers? Yes. Our expert, impartial support is 100% free for self-funding care seekers. No catch. We believe expert guidance should be accessible when you need it most, without the worry of extra fees. That’s why our service is funded by the selected care provider, not by you. It’s a win–win: you get personalised support at no cost, and providers benefit from our in-depth assessments and aftercare service. We help them achieve better-matched placements and build positive, lasting relationships with clients, saving them time, stress, and valuable resources that misaligned placements take up. In the long run, we save service providers money too. Our mission: To make finding quality care easier, stress-free, and fair for everyone. Are You Really Impartial or Are You Affiliated With Care Providers? We’re 100% independent. That means our recommendations are completely unbiased and based solely on what’s best for your loved one with no influence from care providers. The final choice is always yours to make. This aligns with our core values: putting care seekers first while also supporting better services for everyone, including frontline staff and providers through well-matched placements. That said, we’re passionate about improving care for all, so we proactively build positive relationships with care providers to ensure better matches, smoother transitions, and higher standards of care. Working closely with care providers helps us: Stay up to date on their services and availability Share valuable feedback from families Support smoother transitions and ensure placements are the right fit Make our service as efficient and effective as possible for you Independence means you get honest advice. Positive relationships mean we get things done. Win–win. How Do You Match Care Seekers with the Right Care Providers or Homes? At CFA, we go beyond the CQC rating. We don’t rely on surface-level information. We dive deep, scrutinising relevant industry reports, reviews, and feedback from multiple trusted sources. Our in-depth analysis is tailored to your loved one’s unique needs, ensuring you are given the best options to choose from. No single source provides the full picture. We leverage our 30+ years of industry experience to uncover insights and details that a layperson simply can’t access or interpret. We also speak directly with care providers to verify information and ensure they can meet your needs. This approach aligns expectations, reduces uncertainty, and prevents unwelcome surprises, ensuring a smooth placement process and the best possible match. You’ll feel reassured knowing you are making the most informed choice for your loved one. What if I have a care provider in mind? That’s absolutely fine—in fact, it can be a helpful starting point. Having a provider in mind gives us valuable insight into what you’re looking for. By contacting Care Finder Assist early, we can assess your choice with an expert eye to ensure it’s truly the right match for your needs. We’ll provide impartial, professional guidance to help you make a confident final decision. This includes carrying out comprehensive due diligence checks on the provider you have in mind, offering well-matched comparables, and evaluating how each option aligns with your needs. This will ensure it’s not just a possible solution, but the best one for a successful long-term placement. Can You Help If I Need Care Urgently? Yes. If you need care quickly, we’ll prioritise your case and work as fast as possible to find suitable options. We Need Specialist Care. Can You Help? Yes, we can. Whether it’s nursing care, dementia support, autism, or complex needs, Raaj has years of experience managing specialist care services. You’re in expert hands when it comes to finding the right care. What Makes You a Specialist in Dementia Care? Nothing beats real, hands-on experience. Raaj has spent years managing dementia care across home care, specialist dementia care homes, and supported living settings. He has worked closely with Dementia Nurse Specialists and completed numerous dementia training courses. He understands the importance of: Person-centred care Dementia-friendly environments Meaningful engagement Wellbeing practices for quality of life You don’t have to do this alone. We’re here to help lighten the load. What Happens If My Loved One’s Needs Change Over Time? If your loved one’s care needs evolve, we can help reassess options and find more appropriate care solutions. What If We’re Not Happy with the Care Provider We Choose? That’s where our Care Assist Promise comes in. If things aren’t working out, we’ll guide you on how to address concerns effectively with your care provider and find the right solutions. Our goal is always to get it right the first time, but if a change is needed, we’ll be by your side to help you find a better alternative. Your loved one’s well-being comes first, because peace of mind starts with the right care. What Is the Care Assist Promise? Our Care Assist Promise ensures that we continue to support you beyond finding the right care. We stay in touch for 60 days after placement to check that everything is going smoothly while you settle in and get to know the staff team. First 3 days: Daily phone check-ins (with a designated individual) Weeks 2–8: Weekly calls for continued support as needed Ongoing: Call us any time for impartial advice or guidance You’ll also have access to our online resources, guides, and templates to support you. If there’s something we don’t have, just ask. We’re always here for you. Do You Provide Financial Advice? At Care Finder Assist, we're experts at matching you with the right care provider. For financial matters, it's essential to seek advice from a qualified and regulated financial adviser. We highly recommend consulting a Society of Later Life Advisers (SOLLA) accredited professional, who specialises in later-life finances. You can find a local SOLLA adviser through their Find an Adviser tool https://societyoflaterlifeadvisers.co.uk/Find-an-adviser. Using the right specialists ensures, you receive expert guidance in both care and financial planning. How Long Does the Whole Process Take? The timeline depends on several factors such as how urgently care is needed, the availability of providers and your responsiveness. We work as efficiently as possible while ensuring we find the right fit. Since every situation is unique, we’ll provide clear timescales and set expectations at each stage of the process. Do You Accompany Us on Site Visits to Care Providers? At CFA, we don’t attend site visits because we believe that visiting a care home yourself is an essential part of the decision-making process. You’ll be accompanied by the care provider, who will give you an in-depth tour and offer valuable insights into daily life at the home. By visiting independently, you can build a genuine rapport with the provider and assess the environment without any outside influence. Our focus is on thoroughly preparing you for this step. We handle all the research, shortlist the best options based on your needs, provide key questions to ask, and liaise with the care homes in advance. This ensures that we remain impartial, and the final decision is entirely yours, giving you full control and confidence. After your visit, we’re here to support you further. We’ll help clarify any questions or concerns, review your observations, and guide you through the decision-making process, ensuring you feel empowered every step of the way. The final choice is always yours to make. Do You Help with Moving In to a Care Home? While we don’t provide moving services, we can guide you on what to expect, what to bring, and how to make the transition as smooth as possible. How Can I Provide Feedback About a Care Provider? At CFA, we genuinely value your feedback. Positive comments highlight effective practices, while constructive insights drive improvement. You can share your thoughts via email or phone, and we respect your preference for anonymity. Your voice plays a crucial role in shaping better care experiences for all. What Do You Need From Me? Finding the perfect care is a team effort. Here’s how you can support the process: Stay available. Timely responses help us move quickly. Be open and honest. The more we know, the better we match. Share feedback. It helps us and improves care services. Is It Free to Call CFA (0330 043 8832) from UK Mobiles and Landlines? Calls to CFA are charged at the same rate as standard landline numbers (01 or 02). They’re usually included in mobile or landline contract minutes, so they’re essentially free. If you're unsure, please check with your phone provider. Where Do You Provide This Service? We offer our services nationwide across the UK. We handle everything over the phone or via Zoom if preferred. It’s easy and convenient from the comfort of your home. Ready to Find the Right Care for Your Loved One? We’re here for you, whether you’re just starting the process or need urgent assistance. Get in touch today, and let’s find the best care for your loved one together. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Thank You for Your Submission! Your Listing has been received and is now pending review by our team. We aim to approve all new listings within 48 hours. You will receive an email confirmation as soon as your listing goes live on the directory. In the mean time, please visit our social media sites and give us a quick follow to stay updated and spread the word. We'll promptly return the favour.

CFA Rate Card: Supported Living Thank you for your interest in Care Finder Assist Ltd. Our fee structure is designed to be as transparent as our client introduction process. We operate on a success-based model. The one-off fees below are only payable after a Tenant introduced by us has signed a service agreement with you. 1. Placement Fee (One-off Fee per Tenant) Our fees are tiered based on the level of support required, as defined in our Terms of Service: Lower Needs Placement: £875 + VAT Higher Needs Placement: £1,000 + VAT 2. Our Terms of Service Our full "Terms of Service for Introductions for Supported Living Providers" (v1.0) governs all introductions and payments. That document contains our full policy, which is summarised here for clarity: Core Policy: All fees are earned in full when the Tenant signs a service agreement and are non-refundable. The Sole Exception (Compassionate Rebate): We offer a tiered, partial refund only if the Tenant passes away within the 60-day Monitoring Period (which starts on their contract sign date). Non-Refundable Admin Fee: Our fee includes a £250 + VAT Admin Fee which is retained by CFA in all circumstances. Compassionate Rebate Tiers (Calculated on the Fee minus the Admin Fee): Days 1-7 (from contract sign date): 100% refund of balance. Days 8-14 (from contract sign date): 75% refund of balance. Days 15-30 (from contract sign date): 50% refund of balance. Days 31-60 (from contract sign date): 25% refund of balance. This policy is subject to the full terms and conditions (e.g., providing a death certificate) outlined in our master "Terms of Service". Care Finder Assist Ltd | Email: support@carefinderassist.com | Telephone: 0330 043 8832 CFA Rate Card (Supported Living) v1.0 | 07 November 2025

Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Thank You for Your Submission We have successfully received your information. Thank you for taking the time to get in touch. What Happens Next? A member of our team will review your submission shortly. We value every enquiry and piece of feedback we receive and will be in contact if a response is required. Your contribution helps us to continuously improve our services and support the care community. While you wait... You can now return to our Welcome Page to explore our other services, or visit our blog for helpful articles and resources. Welcome Page Blog Posts Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.

We pre-qualify care seekers with an in-depth assessment of needs and preferences, saving you time and helping match the right people to the right services. No lead gen, just genuine support. Become CFA ready... Because care providers need and deserve the support too. Remember no cost, no commitment until a placement happens. Let’s reduce stress, save time, and raise the standard of care, together. Your first name* Your last name* Your email* The name of your home, practice or company Your telephone number* Best time to contact.* Choose one About you* Choose one Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. I give my explicit consent for carefinderassist.com to use, process, and share my personal data as described in their Privacy Policy. We will never share your details with other companies, providers or third parties. * Submit 0330 043 8832 Phone Request a Call Back