Search our complete blog list below.

CFA Rate Card: Supported Living Thank you for your interest in Care Finder Assist Ltd. Our fee structure is designed to be as transparent as our client introduction process. We operate on a success-based model. The one-off fees below are only payable after a Tenant introduced by us has signed a service agreement with you. 1. Placement Fee (One-off Fee per Tenant) Our fees are tiered based on the level of support required, as defined in our Terms of Service: Lower Needs Placement: £875 + VAT Higher Needs Placement: £1,000 + VAT 2. Our Terms of Service Our full "Terms of Service for Introductions for Supported Living Providers" (v1.0) governs all introductions and payments. That document contains our full policy, which is summarised here for clarity: Core Policy: All fees are earned in full when the Tenant signs a service agreement and are non-refundable. The Sole Exception (Compassionate Rebate): We offer a tiered, partial refund only if the Tenant passes away within the 60-day Monitoring Period (which starts on their contract sign date). Non-Refundable Admin Fee: Our fee includes a £250 + VAT Admin Fee which is retained by CFA in all circumstances. Compassionate Rebate Tiers (Calculated on the Fee minus the Admin Fee): Days 1-7 (from contract sign date): 100% refund of balance. Days 8-14 (from contract sign date): 75% refund of balance. Days 15-30 (from contract sign date): 50% refund of balance. Days 31-60 (from contract sign date): 25% refund of balance. This policy is subject to the full terms and conditions (e.g., providing a death certificate) outlined in our master "Terms of Service". Care Finder Assist Ltd | Email: support@carefinderassist.com | Telephone: 0330 043 8832 CFA Rate Card (Supported Living) v1.0 | 07 November 2025

Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Share Your Feedback on Our "What's On" Page Your feedback helps us improve our events section for the whole community. Please let us know what you think of this feature and if you found it useful. We welcome all suggestions and ideas. Section 1: Your Rating Overall, how would you rate our "What's On" section?* Section 2: Your Feedback Please tell us a little more.* Section 3: Your Details (Optional) Your Name Your Telephone Number Email Section 4: Consent I have read and agree to the Privacy Policy and give my explicit consent for Care Finder Assist to collect, store, and process the data I have provided. * Submit Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.

Care Finder Assist offers free, expert support to self-funding families across the UK, helping you find the right care home, home care, or supported living option with clarity and compassion. Care Finder Assist Promise Discover what sets CFA apart and how we inspire confidence in your care journey. At Care Finder Assist (CFA) , we help self-funding individuals and families find the best care options. Our service is completely impartial, personalised, and FREE of charge . At CFA, we believe care is deeply personal. That’s why you get to speak directly to a real expert , not just a robot. Our team has hands-on experience in care , so we know what truly matters beyond the checklists. Unlike automated services, we provide tailored advice and in-depth assessments to find the best care options first time. No more stress and overwhelm, just expert guidance to give you peace of mind. Let us help you find the right care. Call for a free consultation today. Our consultants will help you find the right care provider : Elderly care Dementia care Nursing care Care at home Supported living Respite care Live-in Care Specialist Care Why families choose Care Finder Assist: Real Experts, Not Robots Speak directly with experienced care professionals who truly understand. Advice You Can Trust We’re fully independent — no bias, no pressure, just what’s best for your family. Stress? Let Us Handle It We do the research, shortlisting, and visit planning so you don’t have to. Get It Right First Time Our expert-led 4-step process ensures the right match, with ongoing support. Free & With You All the Way Our service is always 100% free for care seekers — no fees, no catch. You’ll never be charged; not now, not later, not ever. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Free checklists, guides, and expert tools to help you understand care options, ask the right questions, and plan with confidence. Care Options Health & Care Needs Before You Choose Care Journey Tips Useful Links Contact us Welcome to the CFA Resources Hub Looking for guidance on care options, health needs, or how to make the right decisions for your loved one? You are in the right place. This hub is designed to provide clear, practical, and easy-to-follow information, whether you are just starting your search, choosing care, or looking for support during and after placement. Take your time, explore the sections, and feel free to share anything helpful with friends or family. If you are unsure about anything or would like to talk things through, we are always happy to help in any way we can. Just get in touch — no question is too small. Your Care Options, Simplified Not sure where to start? This section breaks down the different types of care available, from care homes and live-in care to supported living and help at home, so you can confidently choose what’s right for your loved one. A Simple Guide: Your Options for Private Care in the UK Your Care Options: A Quick Reference Guide A Simple Guide to Respite Care: The Benefits of Taking a Moment for Yourself. A Simple Guide to Live-in Care: 24/7 Support at Home A Simple Guide to Domiciliary Care: If You Want Help at Home. A Simple Guide to Supported Living A Simple Guide to Understanding Care Homes A Simple Guide to Assisted Living Understanding Health and Care Needs. Learn how health conditions like dementia, Parkinson’s, stroke, and mobility issues can impact care needs and provider suitability. Clear, simple overviews to help you understand what support might be required. Understanding Spinal Cord Injuries Understanding Autism and Asperger’s Understanding Prader-Willi Syndrome Understanding Palliative Care Understanding Stroke Understanding Diabetes Understanding Parkinson’s Disease Understanding Dementia Before You Choose: What You Should Know. Get prepared before making a decision. This section includes visit checklists, key questions to ask care providers, and guidance on what families often wish they knew earlier. Understanding What Care Homes Can (and Can’t) Offer Making The Most Of Your Care Journey. What Care Providers Wish Families Knew (But Don’t Always Say) Understanding What Care Homes Can (and Can’t) Offer A Heartfelt Thank You: Recognising the Unwavering Dedication of a Care Home Manager A Word of Appreciation: The Power of Praise for Our Carers 1. A Gentle Word Goes a Long Way: Raising Low-Level Concerns with Your Care Provider 2. Taking the Next Step: When a Gentle Word Needs a Little More Weight 3. Taking it Seriously: Raising a Formal Concern Before Making a Formal Complaint 4. Taking Formal Action: Making a Formal Complaint to Your Care Provider 5. Escalating Your Concerns: Communicating with the Local Authority or The CQC. Useful Links The Stroke Association: Rebuilding Lives, Restoring Hope Mencap: A Voice for the Unheard, a Heart for the Vulnerable Carers UK: The Unsung Heroes We Deeply Respect The Alzheimer's Society: A Beacon of Hope in the Landscape of Dementia Age UK: A Steadfast Ally for Older People The Prader-Willi Syndrome Association UK: A Vital Lifeline and a Cause We Support Dementia UK: Admiral Nurses, Beacons of Expertise, and Our Partnership in Care The National Autistic Society: An Indispensable Ally Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Discover the story behind Care Finder Assist. With 30+ years in care, we’re here to make choosing the right care easier, clearer, and kinder. About us Finding the right care shouldn’t be hard. We get it, navigating the care system can feel overwhelming, emotional, and exhausting. That’s exactly why we started Care Finder Assist (CFA), to make the process easier, more compassionate, and stress-free. We’re Raaj and Sonia , a husband-and-wife team with over 30 years of combined experience in social care. We’ve been on both sides, helping families find care and supporting providers to deliver it. We know how much is at stake, and we’re here to make sure you don’t have to figure it all out alone. Why we do this I’m Raaj, and I’ve spent over 15 years managing residential homes, domiciliary care, and specialist services for people with dementia, autism, and complex needs like Prader-Willi syndrome. I’ve turned around struggling care services, built new ones from the ground up, and worked closely with teams to create positive workplace cultures. I know how hard it is for care managers to juggle everything, compliance, policies, marketing and daily operations, while still trying to provide the best possible care. I’ve seen amazing care providers struggle to reach the right clients and families struggling to find the right support. At CFA, I’m determined to bring them together, ensuring care is accessible, effective, and right for everyone. I’m Sonia, and my background is in psychology and social work. I have a BSc in Psychology and an MA in Social Work with experience spanning across supported living, residential care, social work assessments, and charitable support for families in crisis. I’ve seen how overwhelming the care system can be for families when they don’t meet rigid eligibility criteria. Too often, people fall through the cracks, left to navigate complex decisions on their own. The emotional, physical, and financial strain can be overwhelming, often leading to burnout and a diminished quality of life for everyone involved. That’s why I’m so passionate about what we do - I know how stressful and emotional this journey can be, but I also know that the right support changes everything. My goal is to take the pressure off families by ensuring they feel supported, informed, and confident in their choices. At CFA, my goal is simple: to make finding the right care easier, so no one has to go through it alone. What we do We created Care Finder Assist because we saw gaps in the system and knew we could help. For families: We’ll guide you through your options, help you find the right care, and take the stress off your shoulders enabling you to make informed decisions about your loved ones care. For care providers: We’ll connect you with the right clients and give you meaningful feedback you need to grow and improve your services for the people that matter most. At the heart of it, we believe care should work for everyone ; families, providers, and most importantly, the people receiving it. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Learn how Care Finder Assist helps you find the right care home or home care, completely free. Simple, impartial, and tailored to your needs. How it works Our 4-Step Process: A Simple, Expert-Led Approach Choosing care doesn’t have to be overwhelming, we make it simple. Everything is handled over the phone, so you can explore options from the comfort of home. Your loved one can be as involved as they wish or are able, ensuring a truly person-centred experience. Unlike automated services, we use hands on expertise to provide practical insights, helping you find the right fit, no frustrating mismatches, just expert guidance, real conversations, and a seamless process for peace of mind. STEP 1: Let's talk We begin with a quick call to introduce ourselves and schedule a detailed consultation. Using our specialist assessment tool, similar to those used by care providers. We gain a deep understanding of your loved one’s needs and preferences. This allows us to match you with the best care options, ensuring the right fit from the start. We consider: Care needs – Medical, personal, and daily requirements The right environment – Location, accessibility, and comfort Lifestyle & interests – Social connections, hobbies, and routines Family involvement – Keeping loved ones engaged and connected Cultural and religious preferences - Respecting tradition, language and values. Expectations & transparency – No surprises, just the right fit STEP 2: Research and shortlist We take the stress out of choosing care by handling the due diligence for you. Our experienced approach saves you time and research overwhelm. Going beyond CQC ratings, we analyse regulatory reports, scrutinise reviews, and ask providers tailored, expert-driven questions to help you make fully informed decisions. Our insights go deeper than generic findings, giving you clear and meaningful information relevant to your needs, so you can make your final choice with confidence. You'll receive an easy-to-read report with carefully selected options that best match your needs, along with expert guidance to support you every step of the way. STEP 3: Arrange visits Once you're ready, we will arrange visits to your shortlisted providers. We’ll guide you on what to look for and what questions to ask based on what matters to you most, so you can make decisions with clarity and peace of mind. STEP 4: Ongoing Aftercare & Support Our support doesn’t stop once care is in place. We’ll check in with your designated individual to make sure everything is going smoothly. This includes daily check-ins for the first three days and weekly follow-ups for 60 days. If anything doesn’t feel right, we’ll help you navigate the situation or find a better option. As a valued client, you’ll also have access to helpful guides, templates, and resources to support you throughout your care journey. Even beyond this initial transition period, we’re always here to help, simply give us a call. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Our promise: 60 days of aftercare, plus ongoing support through expert blogs and resources. We're here anytime you need impartial guidance—always in your loved one’s best interests. The CFA Promise: Support beyond the placement. At CFA, we are redefining aftercare to ensure your loved one’s placement is the right fit, not just now, but for the future. Our exclusive Care Finder Assist Promise means we will be with you every step of the way, providing continuous support even after a placement has been made. Choosing care for your loved one is a big decision , often accompanied by many questions and uncertainties. We know it can feel overwhelming. You want to be sure they’re safe, happy, and well cared for, but how do you know you’ve made the right choice? At CFA, we don’t just help you find care, we stay by your side to make sure everything goes smoothly. Our Care Finder Assist Promise provides extra support during the crucial first 60 days, so you never feel alone in this process. What you can expect: Daily phone check-ins (to a designated family member) for the first 3 days to ensure a smooth transition. Weekly phone follow ups for the next 60 days to answer any questions you may have. Ongoing and unbiased advice. Simply call us, whenever you need it. Even after the initial 60 days, we’re here to help. Whether you need guidance on understanding care plans, managing expectations, or addressing concerns with staff, we’ll provide expert, impartial support. If something doesn’t feel right, we’ll help you navigate the situation, or if needed, assist in finding a better care option. Your peace of mind is our priority. As a valued client, you’ll also have access to helpful resources, guides and templates to support you along the way. And if there's something you need that we don’t have, just ask. We’re always looking for ways to better assist you. We strongly believe that getting it right from the start is the key to the best outcome for your loved one. So let us help you make that happen. Reach out today because big decisions feel easier with the right support. Our service is completely free, and we’re happy to help! Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Subscribe to get care insights, tips, and updates straight to your inbox—because better decisions start with better information. Subscribe to our free email and blog updates It's packed with expert tips, checklists, and guidance to help you find the right care, with less stress. We'll keep you updated when we have new blog posts released, about once a week and you can unsubscribe at any time should you wish. First name Last name Email Yes, subscribe me to your newsletter. * Sign Up

Got questions about finding care or how our service works? We’ve answered the most common queries to help you feel confident and informed. Provider FAQs: Clear Answers, Empowering Your Excellence. You uphold the highest standards in care, and so do we. At CareFinderAssist (CFA), we're dedicated to complete transparency, ensuring you understand precisely how we operate, what to expect, and the robust support we provide behind the scenes to enhance your service delivery. We know you're busy, and choosing new partnerships should always bring clear advantages. This page is designed to offer straightforward answers, illuminating how CFA genuinely benefits your organisation and addresses any queries you might have about our unique approach. Join the growing network of providers who are already raising the standard of care with us. Once you discover the full advantages of being CFA-Ready, partnering with us simply makes sense. How does CFA Support Care Providers? CFA is designed to make life easier for providers - saving you time, reducing pressure, and strengthening family relationships, all while keeping the care receiver at the heart of every decision. What You Can Expect: Pre-Qualified Placements (No Upfront Costs) Receive only fully assessed, pre-qualified prospects , matched for stability and sustainability. Our family needs & preferences assessment gives you a head start, and our aftercare support helps placements settle smoothly. You only pay a fair success-based fee when a placement is made - backed by a tiered refund structure for peace of mind. Feedback Loop We support your continuous improvement, CFA proactively collects valuable feedback from care seekers and families, from the shortlisting stage to post-placement. So you gain direct and anonymised sector-wide insights from families about what works and what doesn’t. Use this to improve your services with confidence not guesswork - and showcase positive feedback to strengthen your reputation. Support when notice needs to be served When placements end or needs change, CFA supports families through the transition - protecting your time, resources, and reputation at challenging moments. CFA Care Directory A dedicated, companion style, resource for providers to find trusted suppliers, services, and enrichment options, helping you run your service more efficiently and enrich the lives of those you care for. In short: CFA gives you better-matched families, valuable insights, and practical support, so you can focus on delivering the very best care. How do we get access to the provider support services? It’s easy. Simply request our Readiness Terms Agreement, and we’ll add you to the CFA Ready database . Once registered, you’ll be included in the feedback loop and will start receiving relevant updates as we get them, along with news of any CFA promotions or developments. We’ll also send you our rates card with the readiness agreement, so you have full transparency on placement fees before you begin. Joining is completely free and ensures you don’t miss opportunities to save time, protect resources, and strengthen relationships with families . We welcome your input too. You can: Give us feedback. Keep us up to date with what’s new or challenging in your service. Tell us how we can better prepare families for your service. Suggest what services or suppliers you need or like to see added to the CFA Directory. We encourage a two-way relationship designed to help you get the best from our service, so you can do your best for those you care for. Do we still complete our own assessments? Yes — always. CFA assessments are shared (with consent) to support, not replace, your process. Do you interfere with care delivery? No. CFA does not attend visits, manage care, or interact during delivery. Our aftercare supports families, not providers. Is CFA GDPR compliant? Yes. All data is shared with full consent. Policies available on request. Are providers promoted or prioritised? No. CFA remains strictly impartial. Will families lean on CFA instead of our team? No. CFA prepares them, then steps back. We help them build stronger relationships with your team. Do we need one agreement per site? No. One group-wide agreement is fine unless you request site-level terms. What’s the fee model? An administrative fee payable for successful placements. This is a fair and fixed percentage based fee applied across all service providers. No unqualified leads, listings or subscriptions. A tiered refund structure is in place for unforeseeable circumstances (terms apply). How do we integrate this with our CRM? We use simple formats (PDF, Word) that can be uploaded or attached to your system. No tech integration needed. How does CFA use its internal provider database, and why does it matter? Transparency is everything to us. Here’s what you should know: At CFA, every care search starts from scratch based on your unique needs. Providers not in our database are never excluded. So why do we have a provider database? ✅ For efficiency, not shortlisting We only refer to it after you’ve shortlisted providers, to make sure they’re responsive and ready to work with us, helping reduce delays and admin. ✅ To amplify your feedback With your permission, we anonymously share relevant feedback with providers, even those not selected, to help raise care standards. ✅ To keep information current Providers can update us in real-time, so you get the most accurate info without relying on outdated websites. In short: Our database helps us support you better after your choice is made, never before. It ensures the help you receive is timely, unbiased, and focused on your loved one’s best interests. Request our readiness and terms agreement Your first name* Your last name* Your email* The name of your home, practice or company Your telephone number* Best time to contact.* Choose one About you* Choose one Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. I give my explicit consent for carefinderassist.com to use, process, and share my personal data as described in their Privacy Policy. We will never share your details with other companies, providers or third parties. * Submit 0330 043 8832 Request a Call Back Phone

We support UK self-funding families navigating care options—whether you're planning ahead, in crisis, or feeling overwhelmed. You're not alone. Who We Help At Care Finder Assist (CFA) , we help self-funding individuals and families find the right care, without relying on generic search engines or automated lists. We understand that investing in care is a significant decision, and finding the right fit is crucial. That’s why we provide expert, one-to-one guidance, taking the time to understand your unique needs. Whether you're looking for a residential care home, nursing home, specialist facility, live-in care, domiciliary care, or respite care, you’re in the right place. With an expert eye, we handle the research for you, making the process simple and stress free. Not sure if you’re self-funding? Give us a call, we’ll help you figure it out. Would you like to: Talk to a real person, not a chatbot? Be supported through every step of the process including aftercare at no cost to you? Save time and reduce stress by avoiding overwhelming research? Get expert support from professionals with real hands on care experience? Be confident that your investment and decisions about care are well informed? Find the right care, first time, without trial and error? If you answered yes to some or all of the above statements, then we can help you. Who benefits from CFA's support? Self funding families seeking suitable care for loved ones. Individuals re-evaluating their current care arrangements. Those requiring temporary or respite care. Individuals planning for their future care needs. Families with competing demands, time constraints or geographical distance. Professionals assisting clients with care needs i.e. solicitors, financial advisors etc. Medical professionals referring patients exploring care options. Care providers, finding alternative placements for clients they are unable to support. Need Help? Let’s Talk! Whether you’re searching for care, planning ahead, or supporting someone through their care journey, CFA is here for you. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Thank You for Your Submission We have successfully received your information. Thank you for taking the time to get in touch. What Happens Next? A member of our team will review your submission shortly. We value every enquiry and piece of feedback we receive and will be in contact if a response is required. Your contribution helps us to continuously improve our services and support the care community. While you wait... You can now return to our Welcome Page to explore our other services, or visit our blog for helpful articles and resources. Welcome Page Blog Posts Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.

Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Our website has plenty of information, but sometimes you just need to talk things through. Got a quick question? Want to chat about your situation? Or curious about how Care Finder Assist can help? We are here for you. Give us a call or drop us an email using the form below; we're always happy to help. How can we help? How can we help?* Your Details Your Name* Your Phone Number Your email* I'm enquiring on behalf of someone else Best time to contact. Choose one Your Message* Please tell us how we can help you?* Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. By submitting this form, I confirm that where I have provided information on behalf of another individual, I have the necessary authority to do so. I have read and agree to the Privacy Policy. and give my explicit consent for Care Finder Assist to collect, store, and process all data provided to deliver their services. * Submit Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.