We’re Raaj and Sonia, a husband-and-wife team with over 30 years of experience in health and social care. With expertise in specialist care management and social work, we understand how overwhelming the care system can be, especially for self-funding care seekers.

That’s why we created Care Finder Assist (CFA): to take the stress off your shoulders. We don’t just find care; we guide you through every step. Our Care Assist Promise ensures our support continues long after you’ve found the right care.

We don’t just help you find care — we make sure it’s the right care. Here’s what sets us apart from typical Carefinder services:

• Over 30 years of hands-on care experience in varied roles and settings.
  

• Independent and unbiased recommendations - no affiliations with service providers.
  

• In-depth provider checks beyond the CQC ratings.
  

• Personalised support from real care experts not generic or automated responses.
  

• Tailored shortlists based on an in depth initial assessment of needs and preferences.
  

• CFA Promise of post-placement support; we don’t just leave you with a list.
  

• Help with finding urgent and complex care.
  

• Ongoing aftercare for impartial guidance even after placement.
  

• Support with transitions if needs change.
  

• Providing impartial guidance for families helps to promote and facilitate positive relationships with care providers.

At CFA, we take the guesswork out of finding the right care. We go beyond CQC ratings, conducting thorough due diligence on your behalf to give you clear, expert insights — not just a list of generic options. You stay in control. We provide up-to-date, relevant information so you can make fully informed decisions with confidence.

How Does the Process Work?

We simplify the process so you can make the right choice with confidence. Here's how:

• We listen. We take the time to understand your loved one’s needs to ensure the best match.
  

• We do the research. We assess care providers using an expert approach, so you don’t have to.
  

• We shortlist. We handpick three to four top options, saving you time and stress.
  

• We arrange visits. We book appointments and provide a tailored checklist.
  

We support you after placement. Our Care Assist Promise includes 60 days of follow-up to ensure everything is on track and that you feel reassured in your decisions.

Yes. Our expert, impartial support is 100% free for self-funding care seekers. No catch.

We believe expert guidance should be accessible when you need it most, without the worry of extra fees. That’s why our service is funded by the selected care provider, not by you.

It’s a win–win: you get personalised support at no cost, and providers benefit from our in-depth assessments and aftercare service. We help them achieve better-matched placements and build positive, lasting relationships with clients, saving them time, stress, and valuable resources that misaligned placements take up. In the long run, we save service providers money too.

Our mission: To make finding quality care easier, stress-free, and fair for everyone.

We’re 100% independent.

That means our recommendations are completely unbiased and based solely on what’s best for your loved one with no influence from care providers.

The final choice is always yours to make.

This aligns with our core values: putting care seekers first while also supporting better services for everyone, including frontline staff and providers through well-matched placements.

That said, we’re passionate about improving care for all, so we proactively build positive relationships with care providers to ensure better matches, smoother transitions, and higher standards of care.

Working closely with care providers helps us:

• Stay up to date on their services and availability
  

• Share valuable feedback from families
  

• Support smoother transitions and ensure placements are the right fit
  

• Make our service as efficient and effective as possible for you
  

Independence means you get honest advice. Positive relationships mean we get things done. Win–win.

At CFA, we go beyond the CQC rating. We don’t rely on surface-level information. We dive deep, scrutinising relevant industry reports, reviews, and feedback from multiple trusted sources. Our in-depth analysis is tailored to your loved one’s unique needs, ensuring you are given the best options to choose from.

No single source provides the full picture. We leverage our 30+ years of industry experience to uncover insights and details that a layperson simply can’t access or interpret.

We also speak directly with care providers to verify information and ensure they can meet your needs.

This approach aligns expectations, reduces uncertainty, and prevents unwelcome surprises, ensuring a smooth placement process and the best possible match.

You’ll feel reassured knowing you are making the most informed choice for your loved one.

That’s absolutely fine—in fact, it can be a helpful starting point. Having a provider in mind gives us valuable insight into what you’re looking for. By contacting Care Finder Assist early, we can assess your choice with an expert eye to ensure it’s truly the right match for your needs.

We’ll provide impartial, professional guidance to help you make a confident final decision. This includes carrying out comprehensive due diligence checks on the provider you have in mind, offering well-matched comparables, and evaluating how each option aligns with your needs. This will ensure it’s not just a possible solution, but the best one for a successful long-term placement.

Yes. If you need care quickly, we’ll prioritise your case and work as fast as possible to find suitable options.

Yes, we can. Whether it’s nursing care, dementia support, autism, or complex needs, Raaj has years of experience managing specialist care services. You’re in expert hands when it comes to finding the right care.

Nothing beats real, hands-on experience. Raaj has spent years managing dementia care across home care, specialist dementia care homes, and supported living settings. He has worked closely with Dementia Nurse Specialists and completed numerous dementia training courses.

He understands the importance of:

• Person-centred care

• Dementia-friendly environments

• Meaningful engagement

• Wellbeing practices for quality of life

You don’t have to do this alone. We’re here to help lighten the load.

If your loved one’s care needs evolve, we can help reassess options and find more appropriate care solutions.

That’s where our Care Assist Promise comes in. If things aren’t working out, we’ll guide you on how to address concerns effectively with your care provider and find the right solutions.

Our goal is always to get it right the first time, but if a change is needed, we’ll be by your side to help you find a better alternative.

Your loved one’s well-being comes first, because peace of mind starts with the right care.

Our Care Assist Promise ensures that we continue to support you beyond finding the right care. We stay in touch for 60 days after placement to check that everything is going smoothly while you settle in and get to know the staff team.

• First 3 days: Daily phone check-ins (with a designated individual)
  

• Weeks 2–8: Weekly calls for continued support as needed

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• Ongoing: Call us any time for impartial advice or guidance
  

You’ll also have access to our online resources, guides, and templates to support you. If there’s something we don’t have, just ask. We’re always here for you.

At Care Finder Assist, we're experts at matching you with the right care provider. For financial matters, it's essential to seek advice from a qualified and regulated financial adviser.

We highly recommend consulting a Society of Later Life Advisers (SOLLA) accredited professional, who specialises in later-life finances. You can find a local SOLLA adviser through their Find an Adviser tool https://societyoflaterlifeadvisers.co.uk/Find-an-adviser.

Using the right specialists ensures, you receive expert guidance in both care and financial planning.​

The timeline depends on several factors such as how urgently care is needed, the availability of providers and your responsiveness.

We work as efficiently as possible while ensuring we find the right fit. Since every situation is unique, we’ll provide clear timescales and set expectations at each stage of the process.

At CFA, we don’t attend site visits because we believe that visiting a care home yourself is an essential part of the decision-making process. You’ll be accompanied by the care provider, who will give you an in-depth tour and offer valuable insights into daily life at the home.

By visiting independently, you can build a genuine rapport with the provider and assess the environment without any outside influence.

Our focus is on thoroughly preparing you for this step. We handle all the research, shortlist the best options based on your needs, provide key questions to ask, and liaise with the care homes in advance. This ensures that we remain impartial, and the final decision is entirely yours, giving you full control and confidence.

After your visit, we’re here to support you further. We’ll help clarify any questions or concerns, review your observations, and guide you through the decision-making process, ensuring you feel empowered every step of the way. The final choice is always yours to make.

While we don’t provide moving services, we can guide you on what to expect, what to bring, and how to make the transition as smooth as possible.

At CFA, we genuinely value your feedback. Positive comments highlight effective practices, while constructive insights drive improvement.

You can share your thoughts via email or phone, and we respect your preference for anonymity. Your voice plays a crucial role in shaping better care experiences for all.

Finding the perfect care is a team effort. Here’s how you can support the process:

• Stay available. Timely responses help us move quickly.
  

• Be open and honest. The more we know, the better we match.
  

• Share feedback. It helps us and improves care services.

Calls to CFA are charged at the same rate as standard landline numbers (01 or 02).

They’re usually included in mobile or landline contract minutes, so they’re essentially free. If you're unsure, please check with your phone provider.

We offer our services nationwide across the UK.

We handle everything over the phone or via Zoom if preferred. It’s easy and convenient from the comfort of your home.