Introduction & Acceptance of Terms

Welcome to carefinderassist.com. These Terms of Use ("Terms") govern your access to and use of this website and all information on it. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this site.

These Terms are written in "Plain English" to be as clear and transparent as possible.

We may update these Terms from time to time. We will post the new version on this website, and your continued use of the site after such changes constitutes your acceptance of the new Terms.

 

1. Who We Are

This website is owned and operated by Care Finder Assist Ltd ("we", "us", "our"), a company registered in England and Wales.

• Company Number: 16561214

• Registered Office: Hardwick House, 2 Agricultural Hall Plain, Norwich, Norfolk, NR1 3FS

• Data Contact: DPO@carefinderassist.com

• ICO Registration: ZC025632

 

2. Our Services & Governing Terms

This website provides general information regarding our company and our free, impartial assessment service. Our specific services are governed by separate, legally-binding terms:

• For Care Seekers (B2C): Our private "Assessment Service" is governed by its own "Care Seeker Terms of Service." These terms are provided to you before we begin a search (e.g., in our "Reply Yes" consent email).

• For Care Providers (B2B): Our relationship with Care Providers is governed by its own "Provider Terms of Service" (e.g., "Terms of Service for Introductions"), which are agreed to via our secure "click-wrap" portal.

These Website Terms of Use apply only to your general browsing of this site.

 

3. Website Content & Disclaimer

All content on this website (such as blog articles, guides, and general information) is provided for general information purposes only.

• It is Not Advice: The content is not intended to constitute medical, financial, or legal advice, and you must not rely on it as such. We strongly recommend you seek independent, professional advice before making any decision related to care.

• No Guarantees: We use reasonable efforts to ensure the information on our site is accurate and up-to-date. However, we do not guarantee that the site (or its content) will be accurate, complete, error-free, or continuously available.

 

4. Limitation of Liability

To the fullest extent permitted by law, we (Care Finder Assist Ltd) are not legally liable for any loss or damage you may suffer from your general use of this website or your reliance on the general information it contains.

Our legal liability for our specific services (the Assessment Service and Provider Introductions) is expressly defined in the separate Care Seeker Terms of Service and Provider Terms of Service for those respective services.

 

5. Intellectual Property (Copyright)

We (Care Finder Assist Ltd) own or license all intellectual property rights to the content we have created on this site (including our logo, text, and design). You may view and share our content for personal, non-commercial use, but you may not copy, reproduce, or use it for any commercial purpose without our express written permission.

 

6. Links to Other Websites

Our site may contain links to external, third-party websites (e.g., the CQC, partner charities). We provide these links for convenience only. We have no control over these sites and are not responsible for their content, accuracy, or privacy policies.

 

7. Privacy & Data

Our Privacy Policy is a separate document that explains in detail how we handle your personal information. By using our site, you also agree to our Privacy Policy. You can read it here: www.carefinderassist.com/privacy-policy

 

8. Governing Law & Jurisdiction

These Terms are governed by the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms or your use of this website.

 

9. Contact Information

For general enquiries regarding these Terms, please contact us at support@carefinderassist.com. For all enquiries related to data protection, please contact our data team at DPO@carefinderassist.com.

 

CFA Website Terms of Use v1.0 | 08 November 2025