Thank you for your interest in Care Finder Assist Ltd. Our fee structure is designed to be as transparent as our client introduction process.

We operate on a success-based model. The one-off fees below are only payable after a Tenant introduced by us has signed a service agreement with you.

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1. Placement Fee (One-off Fee per Tenant)

Our fees are tiered based on the level of support required, as defined in our Terms of Service:

• Lower Needs Placement: £875 + VAT

• Higher Needs Placement: £1,000 + VAT

 

2. Our Terms of Service

Our full "Terms of Service for Introductions for Supported Living Providers" (v1.0) governs all introductions and payments. That document contains our full policy, which is summarised here for clarity:

• Core Policy: All fees are earned in full when the Tenant signs a service agreement and are non-refundable.

• The Sole Exception (Compassionate Rebate): We offer a tiered, partial refund only if the Tenant passes away within the 60-day Monitoring Period (which starts on their contract sign date).

• Non-Refundable Admin Fee: Our fee includes a £250 + VAT Admin Fee which is retained by CFA in all circumstances.

• Compassionate Rebate Tiers (Calculated on the Fee minus the Admin Fee):

  • Days 1-7 (from contract sign date): 100% refund of balance.

  • Days 8-14 (from contract sign date): 75% refund of balance.

  • Days 15-30 (from contract sign date): 50% refund of balance.

  • Days 31-60 (from contract sign date): 25% refund of balance.

• This policy is subject to the full terms and conditions (e.g., providing a death certificate) outlined in our master "Terms of Service".

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Care Finder Assist Ltd | Email: support@carefinderassist.com | Telephone: 0330 043 8832

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CFA Rate Card (Supported Living) v1.0 | 07 November 2025