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Care Finder Assist offers free, expert support to self-funding families across the UK, helping you find the right care home, home care, or supported living option with clarity and compassion. Log In Care Finder Assist Promise Discover what sets CFA apart and how we inspire confidence in your care journey. At Care Finder Assist (CFA) , we help self-funding individuals and families find the best care options. Our service is completely impartial, personalised, and FREE of charge . At CFA, we believe care is deeply personal. That’s why you get to speak directly to a real expert , not just a robot. Our team has hands-on experience in care , so we know what truly matters beyond the checklists. Unlike automated services, we provide tailored advice and in-depth assessments to find the best care options first time. No more stress and overwhelm, just expert guidance to give you peace of mind. Let us help you find the right care. Call for a free consultation today. Our consultants will help you find the right care provider : Elderly care Dementia care Nursing care Care at home Supported living Respite care Live-in Care Specialist Care Why families choose Care Finder Assist: Real Experts, Not Robots Speak directly with experienced care professionals who truly understand. Advice You Can Trust We’re fully independent — no bias, no pressure, just what’s best for your family. Stress? Let Us Handle It We do the research, shortlisting, and visit planning so you don’t have to. Get It Right First Time Our expert-led 4-step process ensures the right match, with ongoing support. Free & With You All the Way Our service is always 100% free for care seekers — no fees, no catch. You’ll never be charged; not now, not later, not ever. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Read the Disclaimer for Care Finder Assist. Understand the limitations of the information provided on our website and how we strive to offer accurate and helpful guidance in your care journey. Your Guide to Informed Care Decisions – Essential Legal Disclosures. We, Care Finder Assist, are committed to providing you with comprehensive support as you navigate the complexities of finding suitable care for your loved ones. However, it is imperative that you understand the precise nature of our services and the limitations inherent in the information we provide. This document outlines our legal disclaimers, intended to protect both you and our organisation. 1. Nature of Information Provided Across All Platforms: Informational Purpose Only, Not Professional Advice: All information disseminated by Care Finder Assist, whether via our website (including blog posts), social media platforms, telephonic communication, or electronic mail, is intended solely for general informational purposes. It is explicitly stated that this information does not constitute professional advice of any kind, including, but not limited to, medical, legal, or financial advice. Accuracy Subject to Change and Verification: While we exert reasonable efforts to ensure the accuracy and currency of the information provided, the care sector is subject to frequent changes in regulations, practices, and availability. Therefore, we cannot provide any guarantee or warranty as to the absolute accuracy, completeness, or timeliness of any information. Users are strongly advised to independently verify all information obtained from Care Finder Assist. Right to Modify or Remove Information: Care Finder Assist reserves the unequivocal right to modify, amend, or remove any content across all our platforms at any time, without prior notice. This includes, but is not limited to, changes in service offerings, updates to information, and removal of outdated content. 2. Care Placement Services and Limitations: Facilitation, Not Guarantee of Placement: Care Finder Assist acts as a facilitator in the process of identifying potential care homes and carers that may align with your stated needs and preferences. We do not, under any circumstances, guarantee or warrant placement in any specific care facility or with any particular carer. User's Sole Responsibility for Due Diligence: Users are hereby notified that they bear the sole and exclusive responsibility for conducting thorough due diligence on any care provider suggested by Care Finder Assist. This includes, but is not limited to, conducting personal visits, verifying credentials, and independently assessing the suitability of the care provider. Reliance on Third-Party Information: Care Finder Assist may provide information obtained from third-party care homes or agencies. We do not assume any responsibility or liability for the accuracy, completeness, or reliability of such information. Users are advised to independently verify all third-party information. Final Placement Decision Rests with User: The ultimate decision regarding care placement rests solely with the user. Care Finder Assist's role is limited to providing information and facilitation; we do not make decisions on behalf of users. 3. Financial and Medical Disclaimers: No Provision of Financial or Medical Advice: Care Finder Assist explicitly states that we do not provide financial or medical advice. Users are strongly urged to consult with qualified professionals, such as certified financial advisors (e.g., members of SOLLA) for financial planning and licensed medical practitioners for healthcare advice. User's Responsibility for Financial and Medical Decisions: Users acknowledge and agree that they are solely responsible for any financial or medical decisions made based on information obtained from Care Finder Assist. We shall not be held liable for any consequences arising from such decisions. 4. Website and Social Media Terms of Use: Website Functionality and Liability: While we strive to maintain optimal website functionality, we do not warrant that the website will be uninterrupted or error-free. We shall not be held liable for any damages arising from the use or inability to use the website. Third-Party Links and Content: Links to third-party websites are provided for convenience and informational purposes only. We do not endorse or assume any responsibility for the content of these external sites. Social Media Content and Disclaimers: Content disseminated via our social media platforms is for informational purposes and should not be construed as professional advice. All disclaimers applicable to our website also apply to our social media content. Copyright and Intellectual Property: All content on our website and social media platforms, including text, graphics, and logos, is protected by copyright. Users are prohibited from reproducing or distributing any content without our express written permission. 5. Communication via Telephone, Email, and Direct Messages: Informal Communication and Limitations: Telephone calls, emails, and direct messages are intended for informal communication and should not be construed as formal advice or binding agreements. No Creation of Legal Obligations: Information exchanged through these channels does not create any legally binding obligations on the part of Care Finder Assist. Record Keeping and Privacy: Care Finder Assist may maintain records of telephone calls and email communications for training, quality assurance, and compliance purposes. We adhere to applicable data protection laws. 6. Testimonials and User Experiences: Individual Results and Variability: Testimonials and user experiences shared on our platforms reflect individual circumstances and do not guarantee or warrant similar results for all users. No Endorsement or Warranty: Testimonials do not constitute endorsements or warranties of any kind. 7. Limitation of Liability and Indemnification: Maximum Limitation of Liability: To the maximum extent permitted by applicable law, Care Finder Assist shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or information. Indemnification: Users agree to indemnify and hold harmless Care Finder Assist, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from their use of our services or violation of these disclaimers. Our Commitment and User Acknowledgment: We are committed to providing you with valuable information and support. By using our services, you acknowledge that you have read, understood, and agreed to these disclaimers.

Care Finder Assist is committed to accessibility. Learn about our efforts to ensure our website is user-friendly for everyone seeking care information and support. Care Finder Assist Accessibility Policy – A Plain English Guide 1. Welcome! Hello! We're Care Finder Assist, and we want to make sure everyone can use our services and understand our information easily. This guide explains what we are doing to make things accessible for all, including people with disabilities. We want to be clear about how we are trying to make things user-friendly. 2. Get in Touch Raaj Purohit, who's the founding Director Care Finder Assist Ltd, is in charge of making sure things are accessible. If you have any questions about this guide or how we are making things accessible, please contact us: Write to: Care Finder Assist, Hardwick House, 2 Agricultural Hall Plain, Norwich, NR1 3SF Phone: 0330 043 8832 Email: support@carefinderassist.com 3. How We Are Trying to Meet Standards We are working to follow rules called the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These are like the best ways to make websites easy to use for everyone. We also want to make sure our help is accessible when you phone us or meet us in person. 4. What We Are Doing to Make Things Easier: Simple Words: We use clear and simple language so everyone can understand our information. Pictures with Descriptions: When we have pictures on our website, we will add words that describe them for people who can't see them (like those using screen readers). Using Just Your Keyboard: You should be able to use all the important parts of our website just by using your keyboard, without needing a mouse. Website That Makes Sense: We are making sure our website is organised in a way that is easy to follow. Making Words Bigger: You should be able to make the words on our website bigger if you need to. Easy Forms: If you fill out forms on our website, they should be easy to use even if you have a disability. Phone Calls for Everyone: If you call us, we will try to make sure we can understand you, even if you have trouble hearing or speaking. Information in Different Ways: If you need information in a different way (like in big letters or as a recording), please ask us, and we will try to help. Help Just for You: We will do our best to give you the help you need in a way that works for you during our referral process. 5. We Are Always Getting Better We are always trying to make our services easier to use. We will: Check our website regularly to see if it's accessible. Teach our team the best ways to make things accessible. Ask people with disabilities for their ideas on how we can improve. 6. Tell Us What You Think Your feedback is important! If you have any trouble using our website or our services, or if you have any ideas on how we can make things better, please let us know. You can email us at support@carefinderassist.com or call us on 0330 043 8832. 7. When We Change This Guide We might change this guide if the rules about accessibility change or if we find better ways to do things. We will put any new versions on our website. 8. Just So You Know This guide is just to give you information and isn't legal advice. By using Care Finder Assist, you agree that you have read and understand this guide. We want to make our services easy for everyone, and your feedback helps us do that. Thank you for helping us make Care Finder Assist accessible to all.

Review the Website Terms for Care Finder Assist. Understand the terms of use for our website, ensuring a transparent and trustworthy experience as you seek care solutions. Care Finder Assist: Website Terms and Conditions – A Plain English Guide Welcome to the Care Finder Assist website! We're glad you're here. Before you start using our website (www.carefinderassist.com ), please take a moment to read these Terms and Conditions. They explain the rules for using our site. By using our website, you agree to these rules. If you don't agree with them, please don't use our site. Because the internet changes so quickly, we might need to update these Terms and Conditions occasionally. If we do, we'll post the new version on this website. It's a good idea to check these Terms and Conditions from time to time to make sure you're aware of any updates. If you keep using our website after we've made changes, that means you accept the updated rules. We also have a Privacy Policy that explains how we handle your personal information. You can read it here: Copyright and Trademarks Everything on this website, including all the text, images, and software, belongs to Care Finder Assist Ltd. It's protected by UK and international copyright and other intellectual property laws. You're not allowed to copy, change, or distribute anything from this site without our permission. You can download stuff for your personal, non-commercial use, as long as you keep all copyright notices intact and get our written permission first. If you use anything without permission, you lose your right to use anything from the site. Disclaimer We provide this website "as is" and "as available," without any guarantees of any kind. As far as the law allows, we're not making any promises about the website, like whether it will be available all the time or free of errors. We don't guarantee that any problems will be fixed or that the website or its servers are free of viruses or other harmful things. Some legal jurisdictions don't allow excluding certain guarantees, so some of these exclusions might not apply to you. Check your local laws. We’re not responsible for any loss, damage, liability, or expense that comes from you using or accessing this website. Limitation of Liability We (Care Finder Assist, our subsidiaries, and our affiliates) are not liable for any damages (direct, indirect, accidental, special, or consequential) that you might suffer from using this website. This includes things like loss of business or profits, loss of data, computer viruses, technical problems, lost network connections, or delayed transmissions. This applies even if we knew these damages were possible. If you're not happy with the website, your only option is to stop using it. You agree to protect Care Finder Assist and our directors and officers from any claims, losses, or damages (including legal fees) that arise from you breaking these Terms and Conditions, from your carelessness while using the site, or from you infringing our intellectual property rights or the rights of any third-party content provider. License to Submitted Content If you post messages, upload files, or provide other material to us for display on our website, you're giving Care Finder Assist permission to use, copy, adapt, share, and display that material anywhere in the world, without paying you anything. This includes the right to use any property rights in your material, like copyright or trademark. Linking Policy We might make agreements with other websites that allow us to link to their sites, and them to link to ours. Just so you know, we're not connected to these other websites in any way, and if you click on a link to another site, you'll leave our site. We don't control what's on those other sites, and we're not responsible for their content, accuracy, or opinions. We don't have to check those sites for accuracy or anything inappropriate. Just because we link to a site doesn't mean we approve of it. If you leave our site to go to another site, it’s at your own risk. We’re not responsible for the privacy policies of other sites. Once you leave our site, our Privacy Policy no longer applies. We can change this Linking Policy at any time, so check back occasionally. Registration To use some parts of our website, you might need to register. If you do, you agree to give us accurate and up-to-date information about yourself, and to keep that information updated. You agree not to use someone else's username, or a username that we think is offensive. We don't have to check if your registration info is real, but we can refuse to create your account, or suspend or cancel it, if we can't verify your info or if we think it's untrue or incomplete. You're responsible for keeping your login details secret. We can rely on any information we get from someone using your password, and we’re not liable for anything that happens because of that. Our Privacy Policy covers how we use the personal information you give us when you register. Confidentiality When using our website, you might see confidential information that belongs to Care Finder Assist, like business plans or client lists. You must keep this information secret and not share it with anyone else without our written permission. This obligation continues even after you stop using our website. You also agree not to use confidential information from our site for anything other than using our services. Termination We can cancel, suspend, or end your right to use our website at any time, without notice. If this happens, you're no longer allowed to access the affected parts of the site. The restrictions about downloaded material, and the disclaimers and limitations of liability, will still apply even after termination. Entire Agreement These Terms and Conditions are the complete agreement between you and Care Finder Assist about your use of our website. It overrides any previous agreements or conversations (written or spoken) about this topic. Access to Collected Information If you have questions about updating your account information, email us at support@carefinderassist.com or contact us at: Care Finder Assist, Hardwick House, 2 Agricultural Hall Plain, Norwich, NR1 3FS. Telephone: 0330 043 8832. Privacy Policy

We support UK self-funding families navigating care options—whether you're planning ahead, in crisis, or feeling overwhelmed. You're not alone. Who We Help At Care Finder Assist (CFA) , we help self-funding individuals and families find the right care, without relying on generic search engines or automated lists. We understand that investing in care is a significant decision, and finding the right fit is crucial. That’s why we provide expert, one-to-one guidance, taking the time to understand your unique needs. Whether you're looking for a residential care home, nursing home, specialist facility, live-in care, domiciliary care, or respite care, you’re in the right place. With an expert eye, we handle the research for you, making the process simple and stress free. Not sure if you’re self-funding? Give us a call, we’ll help you figure it out. Would you like to: Talk to a real person, not a chatbot? Be supported through every step of the process including aftercare at no cost to you? Save time and reduce stress by avoiding overwhelming research? Get expert support from professionals with real hands on care experience? Be confident that your investment and decisions about care are well informed? Find the right care, first time, without trial and error? If you answered yes to some or all of the above statements, then we can help you. Who benefits from CFA's support? Self funding families seeking suitable care for loved ones. Individuals re-evaluating their current care arrangements. Those requiring temporary or respite care. Individuals planning for their future care needs. Families with competing demands, time constraints or geographical distance. Professionals assisting clients with care needs i.e. solicitors, financial advisors etc. Medical professionals referring patients exploring care options. Care providers, finding alternative placements for clients they are unable to support. Need Help? Let’s Talk! Whether you’re searching for care, planning ahead, or supporting someone through their care journey, CFA is here for you. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Free checklists, guides, and expert tools to help you understand care options, ask the right questions, and plan with confidence. Care Options Health & Care Needs Before You Choose Care Journey Tips Useful Links Contact us Welcome to the CFA Resources Hub Looking for guidance on care options, health needs, or how to make the right decisions for your loved one? You are in the right place. This hub is designed to provide clear, practical, and easy-to-follow information, whether you are just starting your search, choosing care, or looking for support during and after placement. Take your time, explore the sections, and feel free to share anything helpful with friends or family. If you are unsure about anything or would like to talk things through, we are always happy to help in any way we can. Just get in touch — no question is too small. Your Care Options, Simplified Not sure where to start? This section breaks down the different types of care available, from care homes and live-in care to supported living and help at home, so you can confidently choose what’s right for your loved one. A Simple Guide: Your Options for Private Care in the UK Your Care Options: A Quick Reference Guide A Simple Guide to Respite Care: The Benefits of Taking a Moment for Yourself. A Simple Guide to Live-in Care: 24/7 Support at Home A Simple Guide to Domiciliary Care: If You Want Help at Home. A Simple Guide to Supported Living A Simple Guide to Understanding Care Homes A Simple Guide to Assisted Living Understanding Health and Care Needs. Learn how health conditions like dementia, Parkinson’s, stroke, and mobility issues can impact care needs and provider suitability. Clear, simple overviews to help you understand what support might be required. Understanding Spinal Cord Injuries Understanding Autism and Asperger’s Understanding Prader-Willi Syndrome Understanding Palliative Care Understanding Stroke Understanding Diabetes Understanding Parkinson’s Disease Understanding Dementia Before You Choose: What You Should Know. Get prepared before making a decision. This section includes visit checklists, key questions to ask care providers, and guidance on what families often wish they knew earlier. Understanding What Care Homes Can (and Can’t) Offer Making The Most Of Your Care Journey. What Care Providers Wish Families Knew (But Don’t Always Say) Understanding What Care Homes Can (and Can’t) Offer A Heartfelt Thank You: Recognising the Unwavering Dedication of a Care Home Manager A Word of Appreciation: The Power of Praise for Our Carers 1. A Gentle Word Goes a Long Way: Raising Low-Level Concerns with Your Care Provider 2. Taking the Next Step: When a Gentle Word Needs a Little More Weight 3. Taking it Seriously: Raising a Formal Concern Before Making a Formal Complaint 4. Taking Formal Action: Making a Formal Complaint to Your Care Provider 5. Escalating Your Concerns: Communicating with the Local Authority or The CQC. Useful Links The Stroke Association: Rebuilding Lives, Restoring Hope Mencap: A Voice for the Unheard, a Heart for the Vulnerable Carers UK: The Unsung Heroes We Deeply Respect The Alzheimer's Society: A Beacon of Hope in the Landscape of Dementia Age UK: A Steadfast Ally for Older People The Prader-Willi Syndrome Association UK: A Vital Lifeline and a Cause We Support Dementia UK: Admiral Nurses, Beacons of Expertise, and Our Partnership in Care The National Autistic Society: An Indispensable Ally Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Join the UK's Trusted Directory for the Care Community By listing your service, you're connecting with a dedicated audience of care homes, agencies, and families actively seeking the quality products and services you provide. Select your plan below to get started. Make your listing and get guided through the checkout process. Exclusive Founding Member Offer The prices below are special discounted rates for our founding members. Standard pricing will apply from 1st December 2025. Standard Listing 0 £ Gain Visibility within the Care Community A great starting point. Join our community and get your essential business details in front of a dedicated audience in the care sector, completely free of charge. Select this plan ✓ Business Name Display ✓ Service Counties Area ✓ Business Tagline ✓ Clickable Telephone Number ✓ Clickable Email Button ✓ Clickable Website Button Get Started Premium Listing 12.50 £ /mo Or £125 /year +VAT Reach a Targeted Audience of Care Seekers, Providers & Other Businesses Elevate your presence and connect with more customers. Our Premium Plan transforms your listing into a powerful, feature-rich profile designed to build trust and generate leads. + Save with our annual plan. Select this plan ✓ All Standard features, PLUS: ✓ Priority Placement Above Standard Listings ✓ Automatic Ranking Based on Profile Quality ✓ Showcase Your Brand with a Prominent Logo ✓ "View Profile" Button to Drive Engagement ✓ Detailed Profile Page ✓ Full "About Us" Description ✓ Image Gallery ✓ Display of DBS, Insurance & Accreditations ✓ Special Offers Section ✓ "Good to Know" Section (Hours, Postcode, etc.) ✓ Clickable Social Media Links Upgrade Verified Listing 174 £ /year +VAT Connect & Resonate with Decision-Makers in the Care Sector Become a top-tier provider in our directory. The Premium Verified plan is our gold standard, offering the highest level of trust and visibility to our most discerning users. Select this plan ✓ All Premium features, PLUS: ✓ Receive our exclusive "CFA Verified" status ✓ Manual review of your key documents ✓ Display prominent "Verified" trust badges ✓ Build immediate confidence with customers ✓ Priority access to "Editor's Pick" opportunities. ✓ Full "About Us" Description ✓ Connect with Decision-Makers in the Care Sector Be Transparent

We pre-qualify care seekers with an in-depth assessment of needs and preferences, saving you time and helping match the right people to the right services. No lead gen, just genuine support. Make a Referral Now If you are aware of a resident that's recently been served notice, or if someone you know needs a new placement due to changing needs, please use the form below to make a referral. Your first name* Your last name* Your email* The name of your home, practice or company Your telephone number* Best time to contact.* Choose one About you* Choose one Name of person being referred?* How will the care be funded?* How can we help ?(Optional) Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. I confirm that I have the authority to share the personal details of the person I am referring. I give my explicit consent for carefinderassist.com to use, process, and share my personal data as well as the personal data of the person I am referring, as described in their Privacy Policy. * Submit 0330 043 8832 Phone Request a Call Back

Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Thank You for Your Submission We have successfully received your information. Thank you for taking the time to get in touch. What Happens Next? A member of our team will review your submission shortly. We value every enquiry and piece of feedback we receive and will be in contact if a response is required. Your contribution helps us to continuously improve our services and support the care community. While you wait... You can now return to our Welcome Page to explore our other services, or visit our blog for helpful articles and resources. Welcome Page Blog Posts Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.

Got questions about finding care or how our service works? We’ve answered the most common queries to help you feel confident and informed. Got Questions? You're in the Right Place We know finding care can feel overwhelming. That’s why we’re here to make it easier, faster, and stress-free. This page covers the most frequently asked questions — from how we work to how we help. It's all here: simple and clear. Still not sure? Just give us a call or drop us a message. We’re always happy to assist. Who Are You, and Why Should We Trust You? We’re Raaj and Sonia, a husband-and-wife team with over 30 years of experience in health and social care. With expertise in specialist care management and social work, we understand how overwhelming the care system can be, especially for self-funding care seekers. That’s why we created Care Finder Assist (CFA): to take the stress off your shoulders. We don’t just find care; we guide you through every step. Our Care Assist Promise ensures our support continues long after you’ve found the right care. What Sets CFA Apart From Other Care Finder Services? We don’t just help you find care — we make sure it’s the right care. Here’s what sets us apart from typical Carefinder services: Over 30 years of hands-on care experience in varied roles and settings. Independent and unbiased recommendations - no affiliations with service providers. In-depth provider checks beyond the CQC ratings. Personalised support from real care experts not generic or automated responses. Tailored shortlists based on an in depth initial assessment of needs and preferences. CFA Promise of post-placement support; we don’t just leave you with a list. Help with finding urgent and complex care. Ongoing aftercare for impartial guidance even after placement. Support with transitions if needs change. Providing impartial guidance for families helps to promote and facilitate positive relationships with care providers. What Does CFA Do and How Can You Help Us? At CFA, we take the guesswork out of finding the right care. We go beyond CQC ratings, conducting thorough due diligence on your behalf to give you clear, expert insights — not just a list of generic options. You stay in control. We provide up-to-date, relevant information so you can make fully informed decisions with confidence. How Does the Process Work? We simplify the process so you can make the right choice with confidence. Here's how: We listen. We take the time to understand your loved one’s needs to ensure the best match. We do the research. We assess care providers using an expert approach, so you don’t have to. We shortlist. We handpick three to four top options, saving you time and stress. We arrange visits. We book appointments and provide a tailored checklist. We support you after placement. Our Care Assist Promise includes 60 days of follow-up to ensure everything is on track and that you feel reassured in your decisions. Is Your Service Completely Free for Care Seekers? Yes. Our expert, impartial support is 100% free for self-funding care seekers. No catch. We believe expert guidance should be accessible when you need it most, without the worry of extra fees. That’s why our service is funded by the selected care provider, not by you. It’s a win–win: you get personalised support at no cost, and providers benefit from our in-depth assessments and aftercare service. We help them achieve better-matched placements and build positive, lasting relationships with clients, saving them time, stress, and valuable resources that misaligned placements take up. In the long run, we save service providers money too. Our mission: To make finding quality care easier, stress-free, and fair for everyone. Are You Really Impartial or Are You Affiliated With Care Providers? We’re 100% independent. That means our recommendations are completely unbiased and based solely on what’s best for your loved one with no influence from care providers. The final choice is always yours to make. This aligns with our core values: putting care seekers first while also supporting better services for everyone, including frontline staff and providers through well-matched placements. That said, we’re passionate about improving care for all, so we proactively build positive relationships with care providers to ensure better matches, smoother transitions, and higher standards of care. Working closely with care providers helps us: Stay up to date on their services and availability Share valuable feedback from families Support smoother transitions and ensure placements are the right fit Make our service as efficient and effective as possible for you Independence means you get honest advice. Positive relationships mean we get things done. Win–win. How Do You Match Care Seekers with the Right Care Providers or Homes? At CFA, we go beyond the CQC rating. We don’t rely on surface-level information. We dive deep, scrutinising relevant industry reports, reviews, and feedback from multiple trusted sources. Our in-depth analysis is tailored to your loved one’s unique needs, ensuring you are given the best options to choose from. No single source provides the full picture. We leverage our 30+ years of industry experience to uncover insights and details that a layperson simply can’t access or interpret. We also speak directly with care providers to verify information and ensure they can meet your needs. This approach aligns expectations, reduces uncertainty, and prevents unwelcome surprises, ensuring a smooth placement process and the best possible match. You’ll feel reassured knowing you are making the most informed choice for your loved one. What if I have a care provider in mind? That’s absolutely fine—in fact, it can be a helpful starting point. Having a provider in mind gives us valuable insight into what you’re looking for. By contacting Care Finder Assist early, we can assess your choice with an expert eye to ensure it’s truly the right match for your needs. We’ll provide impartial, professional guidance to help you make a confident final decision. This includes carrying out comprehensive due diligence checks on the provider you have in mind, offering well-matched comparables, and evaluating how each option aligns with your needs. This will ensure it’s not just a possible solution, but the best one for a successful long-term placement. Can You Help If I Need Care Urgently? Yes. If you need care quickly, we’ll prioritise your case and work as fast as possible to find suitable options. We Need Specialist Care. Can You Help? Yes, we can. Whether it’s nursing care, dementia support, autism, or complex needs, Raaj has years of experience managing specialist care services. You’re in expert hands when it comes to finding the right care. What Makes You a Specialist in Dementia Care? Nothing beats real, hands-on experience. Raaj has spent years managing dementia care across home care, specialist dementia care homes, and supported living settings. He has worked closely with Dementia Nurse Specialists and completed numerous dementia training courses. He understands the importance of: Person-centred care Dementia-friendly environments Meaningful engagement Wellbeing practices for quality of life You don’t have to do this alone. We’re here to help lighten the load. What Happens If My Loved One’s Needs Change Over Time? If your loved one’s care needs evolve, we can help reassess options and find more appropriate care solutions. What If We’re Not Happy with the Care Provider We Choose? That’s where our Care Assist Promise comes in. If things aren’t working out, we’ll guide you on how to address concerns effectively with your care provider and find the right solutions. Our goal is always to get it right the first time, but if a change is needed, we’ll be by your side to help you find a better alternative. Your loved one’s well-being comes first, because peace of mind starts with the right care. What Is the Care Assist Promise? Our Care Assist Promise ensures that we continue to support you beyond finding the right care. We stay in touch for 60 days after placement to check that everything is going smoothly while you settle in and get to know the staff team. First 3 days: Daily phone check-ins (with a designated individual) Weeks 2–8: Weekly calls for continued support as needed Ongoing: Call us any time for impartial advice or guidance You’ll also have access to our online resources, guides, and templates to support you. If there’s something we don’t have, just ask. We’re always here for you. Do You Provide Financial Advice? At Care Finder Assist, we're experts at matching you with the right care provider. For financial matters, it's essential to seek advice from a qualified and regulated financial adviser. We highly recommend consulting a Society of Later Life Advisers (SOLLA) accredited professional, who specialises in later-life finances. You can find a local SOLLA adviser through their Find an Adviser tool https://societyoflaterlifeadvisers.co.uk/Find-an-adviser . Using the right specialists ensures, you receive expert guidance in both care and financial planning. How Long Does the Whole Process Take? The timeline depends on several factors such as how urgently care is needed, the availability of providers and your responsiveness. We work as efficiently as possible while ensuring we find the right fit. Since every situation is unique, we’ll provide clear timescales and set expectations at each stage of the process. Do You Accompany Us on Site Visits to Care Providers? At CFA, we don’t attend site visits because we believe that visiting a care home yourself is an essential part of the decision-making process. You’ll be accompanied by the care provider, who will give you an in-depth tour and offer valuable insights into daily life at the home. By visiting independently, you can build a genuine rapport with the provider and assess the environment without any outside influence. Our focus is on thoroughly preparing you for this step. We handle all the research, shortlist the best options based on your needs, provide key questions to ask, and liaise with the care homes in advance. This ensures that we remain impartial, and the final decision is entirely yours, giving you full control and confidence. After your visit, we’re here to support you further. We’ll help clarify any questions or concerns, review your observations, and guide you through the decision-making process, ensuring you feel empowered every step of the way. The final choice is always yours to make. Do You Help with Moving In to a Care Home? While we don’t provide moving services, we can guide you on what to expect, what to bring, and how to make the transition as smooth as possible. How Can I Provide Feedback About a Care Provider? At CFA, we genuinely value your feedback. Positive comments highlight effective practices, while constructive insights drive improvement. You can share your thoughts via email or phone, and we respect your preference for anonymity. Your voice plays a crucial role in shaping better care experiences for all. What Do You Need From Me? Finding the perfect care is a team effort. Here’s how you can support the process: Stay available. Timely responses help us move quickly. Be open and honest. The more we know, the better we match. Share feedback. It helps us and improves care services. Is It Free to Call CFA (0330 043 8832) from UK Mobiles and Landlines? Calls to CFA are charged at the same rate as standard landline numbers (01 or 02). They’re usually included in mobile or landline contract minutes, so they’re essentially free. If you're unsure, please check with your phone provider. Where Do You Provide This Service? We offer our services nationwide across the UK. We handle everything over the phone or via Zoom if preferred. It’s easy and convenient from the comfort of your home. Ready to Find the Right Care for Your Loved One? We’re here for you, whether you’re just starting the process or need urgent assistance. Get in touch today, and let’s find the best care for your loved one together. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back