Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Share Your Feedback on Our "What's On" Page Your feedback helps us improve our events section for the whole community. Please let us know what you think of this feature and if you found it useful. We welcome all suggestions and ideas. Section 1: Your Rating Overall, how would you rate our "What's On" section?* Section 2: Your Feedback Please tell us a little more.* Section 3: Your Details (Optional) Your Name Your Telephone Number Email Section 4: Consent I have read and agree to the Privacy Policy and give my explicit consent for Care Finder Assist to collect, store, and process the data I have provided. * Submit Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.

We pre-qualify care seekers with an in-depth assessment of needs and preferences, saving you time and helping match the right people to the right services. No lead gen, just genuine support. Make a Referral Now If you are aware of a resident that's recently been served notice, or if someone you know needs a new placement due to changing needs, please use the form below to make a referral. Your first name* Your last name* Your email* The name of your home, practice or company Your telephone number* Best time to contact.* Choose one About you* Choose one Name of person being referred?* How will the care be funded?* How can we help ?(Optional) Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. I confirm that I have the authority to share the personal details of the person I am referring. I give my explicit consent for carefinderassist.com to use, process, and share my personal data as well as the personal data of the person I am referring, as described in their Privacy Policy. * Submit 0330 043 8832 Phone Request a Call Back

Our promise: 60 days of aftercare, plus ongoing support through expert blogs and resources. We're here anytime you need impartial guidance—always in your loved one’s best interests. The CFA Promise: Support beyond the placement. At CFA, we are redefining aftercare to ensure your loved one’s placement is the right fit, not just now, but for the future. Our exclusive Care Finder Assist Promise means we will be with you every step of the way, providing continuous support even after a placement has been made. Choosing care for your loved one is a big decision , often accompanied by many questions and uncertainties. We know it can feel overwhelming. You want to be sure they’re safe, happy, and well cared for, but how do you know you’ve made the right choice? At CFA, we don’t just help you find care, we stay by your side to make sure everything goes smoothly. Our Care Finder Assist Promise provides extra support during the crucial first 60 days, so you never feel alone in this process. What you can expect: Daily phone check-ins (to a designated family member) for the first 3 days to ensure a smooth transition. Weekly phone follow ups for the next 60 days to answer any questions you may have. Ongoing and unbiased advice. Simply call us, whenever you need it. Even after the initial 60 days, we’re here to help. Whether you need guidance on understanding care plans, managing expectations, or addressing concerns with staff, we’ll provide expert, impartial support. If something doesn’t feel right, we’ll help you navigate the situation, or if needed, assist in finding a better care option. Your peace of mind is our priority. As a valued client, you’ll also have access to helpful resources, guides and templates to support you along the way. And if there's something you need that we don’t have, just ask. We’re always looking for ways to better assist you. We strongly believe that getting it right from the start is the key to the best outcome for your loved one. So let us help you make that happen. Reach out today because big decisions feel easier with the right support. Our service is completely free, and we’re happy to help! Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Learn how Care Finder Assist helps you find the right care home or home care, completely free. Simple, impartial, and tailored to your needs. How it works Our 4-Step Process: A Simple, Expert-Led Approach Choosing care doesn’t have to be overwhelming, we make it simple. Everything is handled over the phone, so you can explore options from the comfort of home. Your loved one can be as involved as they wish or are able, ensuring a truly person-centred experience. Unlike automated services, we use hands on expertise to provide practical insights, helping you find the right fit, no frustrating mismatches, just expert guidance, real conversations, and a seamless process for peace of mind. STEP 1: Let's talk We begin with a quick call to introduce ourselves and schedule a detailed consultation. Using our specialist assessment tool, similar to those used by care providers. We gain a deep understanding of your loved one’s needs and preferences. This allows us to match you with the best care options, ensuring the right fit from the start. We consider: Care needs – Medical, personal, and daily requirements The right environment – Location, accessibility, and comfort Lifestyle & interests – Social connections, hobbies, and routines Family involvement – Keeping loved ones engaged and connected Cultural and religious preferences - Respecting tradition, language and values. Expectations & transparency – No surprises, just the right fit STEP 2: Research and shortlist We take the stress out of choosing care by handling the due diligence for you. Our experienced approach saves you time and research overwhelm. Going beyond CQC ratings, we analyse regulatory reports, scrutinise reviews, and ask providers tailored, expert-driven questions to help you make fully informed decisions. Our insights go deeper than generic findings, giving you clear and meaningful information relevant to your needs, so you can make your final choice with confidence. You'll receive an easy-to-read report with carefully selected options that best match your needs, along with expert guidance to support you every step of the way. STEP 3: Arrange visits Once you're ready, we will arrange visits to your shortlisted providers. We’ll guide you on what to look for and what questions to ask based on what matters to you most, so you can make decisions with clarity and peace of mind. STEP 4: Ongoing Aftercare & Support Our support doesn’t stop once care is in place. We’ll check in with your designated individual to make sure everything is going smoothly. This includes daily check-ins for the first three days and weekly follow-ups for 60 days. If anything doesn’t feel right, we’ll help you navigate the situation or find a better option. As a valued client, you’ll also have access to helpful guides, templates, and resources to support you throughout your care journey. Even beyond this initial transition period, we’re always here to help, simply give us a call. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

Discover the story behind Care Finder Assist. With 30+ years in care, we’re here to make choosing the right care easier, clearer, and kinder. About us Finding the right care shouldn’t be hard. We get it, navigating the care system can feel overwhelming, emotional, and exhausting. That’s exactly why we started Care Finder Assist (CFA), to make the process easier, more compassionate, and stress-free. We’re Raaj and Sonia , a husband-and-wife team with over 30 years of combined experience in social care. We’ve been on both sides, helping families find care and supporting providers to deliver it. We know how much is at stake, and we’re here to make sure you don’t have to figure it all out alone. Why we do this I’m Raaj, and I’ve spent over 15 years managing residential homes, domiciliary care, and specialist services for people with dementia, autism, and complex needs like Prader-Willi syndrome. I’ve turned around struggling care services, built new ones from the ground up, and worked closely with teams to create positive workplace cultures. I know how hard it is for care managers to juggle everything, compliance, policies, marketing and daily operations, while still trying to provide the best possible care. I’ve seen amazing care providers struggle to reach the right clients and families struggling to find the right support. At CFA, I’m determined to bring them together, ensuring care is accessible, effective, and right for everyone. I’m Sonia, and my background is in psychology and social work. I have a BSc in Psychology and an MA in Social Work with experience spanning across supported living, residential care, social work assessments, and charitable support for families in crisis. I’ve seen how overwhelming the care system can be for families when they don’t meet rigid eligibility criteria. Too often, people fall through the cracks, left to navigate complex decisions on their own. The emotional, physical, and financial strain can be overwhelming, often leading to burnout and a diminished quality of life for everyone involved. That’s why I’m so passionate about what we do - I know how stressful and emotional this journey can be, but I also know that the right support changes everything. My goal is to take the pressure off families by ensuring they feel supported, informed, and confident in their choices. At CFA, my goal is simple: to make finding the right care easier, so no one has to go through it alone. What we do We created Care Finder Assist because we saw gaps in the system and knew we could help. For families: We’ll guide you through your options, help you find the right care, and take the stress off your shoulders enabling you to make informed decisions about your loved ones care. For care providers: We’ll connect you with the right clients and give you meaningful feedback you need to grow and improve your services for the people that matter most. At the heart of it, we believe care should work for everyone ; families, providers, and most importantly, the people receiving it. Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

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