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Our promise: 60 days of aftercare, plus ongoing support through expert blogs and resources. We're here anytime you need impartial guidance—always in your loved one’s best interests. The CFA Promise: Support beyond the placement. At CFA, we are redefining aftercare to ensure your loved one’s placement is the right fit, not just now, but for the future. Our exclusive Care Finder Assist Promise means we will be with you every step of the way, providing continuous support even after a placement has been made. Choosing care for your loved one is a big decision , often accompanied by many questions and uncertainties. We know it can feel overwhelming. You want to be sure they’re safe, happy, and well cared for, but how do you know you’ve made the right choice? At CFA, we don’t just help you find care, we stay by your side to make sure everything goes smoothly. Our Care Finder Assist Promise provides extra support during the crucial first 60 days, so you never feel alone in this process. What you can expect: Daily phone check-ins (to a designated family member) for the first 3 days to ensure a smooth transition. Weekly phone follow ups for the next 60 days to answer any questions you may have. Ongoing and unbiased advice. Simply call us, whenever you need it. Even after the initial 60 days, we’re here to help. Whether you need guidance on understanding care plans, managing expectations, or addressing concerns with staff, we’ll provide expert, impartial support. If something doesn’t feel right, we’ll help you navigate the situation, or if needed, assist in finding a better care option. Your peace of mind is our priority. As a valued client, you’ll also have access to helpful resources, guides and templates to support you along the way. And if there's something you need that we don’t have, just ask. We’re always looking for ways to better assist you. We strongly believe that getting it right from the start is the key to the best outcome for your loved one. So let us help you make that happen. Reach out today because big decisions feel easier with the right support. Our service is completely free, and we’re happy to help! Lets find the right care together. Contact us today. 0330 043 8832 Phone Request a Call Back

CFA Rate Card: Supported Living Thank you for your interest in Care Finder Assist Ltd. Our fee structure is designed to be as transparent as our client introduction process. We operate on a success-based model. The one-off fees below are only payable after a Tenant introduced by us has signed a service agreement with you. 1. Placement Fee (One-off Fee per Tenant) Our fees are tiered based on the level of support required, as defined in our Terms of Service: Lower Needs Placement: £875 + VAT Higher Needs Placement: £1,000 + VAT 2. Our Terms of Service Our full "Terms of Service for Introductions for Supported Living Providers" (v1.0) governs all introductions and payments. That document contains our full policy, which is summarised here for clarity: Core Policy: All fees are earned in full when the Tenant signs a service agreement and are non-refundable. The Sole Exception (Compassionate Rebate): We offer a tiered, partial refund only if the Tenant passes away within the 60-day Monitoring Period (which starts on their contract sign date). Non-Refundable Admin Fee: Our fee includes a £250 + VAT Admin Fee which is retained by CFA in all circumstances. Compassionate Rebate Tiers (Calculated on the Fee minus the Admin Fee): Days 1-7 (from contract sign date): 100% refund of balance. Days 8-14 (from contract sign date): 75% refund of balance. Days 15-30 (from contract sign date): 50% refund of balance. Days 31-60 (from contract sign date): 25% refund of balance. This policy is subject to the full terms and conditions (e.g., providing a death certificate) outlined in our master "Terms of Service". Care Finder Assist Ltd | Email: support@carefinderassist.com | Telephone: 0330 043 8832 CFA Rate Card (Supported Living) v1.0 | 07 November 2025

Need help finding care? Get in touch with Care Finder Assist for free, friendly support from experts who truly understand the system. Our website has plenty of information, but sometimes you just need to talk things through. Got a quick question? Want to chat about your situation? Or curious about how Care Finder Assist can help? We are here for you. Give us a call or drop us an email using the form below; we're always happy to help. How can we help? How can we help?* Your Details Your Name* Your Phone Number Your email* I'm enquiring on behalf of someone else Best time to contact. Choose one Your Message* Please tell us how we can help you?* Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. By submitting this form, I confirm that where I have provided information on behalf of another individual, I have the necessary authority to do so. I have read and agree to the Privacy Policy. and give my explicit consent for Care Finder Assist to collect, store, and process all data provided to deliver their services. * Submit Phone 0330 043 8832 Mail support@carefinderassist.com Home Care Finder Assist Hardwick House 2 Agricultural Hall Plain Norwich NR1 3FS Office Hours Monday to Friday 09:00-17:30 Closed on weekends and public holidays. After Hours Our 24/7 answering service ensures we never miss your message. Appointments available on request—just use our contact form to arrange a time.

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We pre-qualify care seekers with an in-depth assessment of needs and preferences, saving you time and helping match the right people to the right services. No lead gen, just genuine support. Make a Referral Now If you are aware of a resident that's recently been served notice, or if someone you know needs a new placement due to changing needs, please use the form below to make a referral. Your first name* Your last name* Your email* The name of your home, practice or company Your telephone number* Best time to contact.* Choose one About you* Choose one Name of person being referred?* How will the care be funded?* How can we help ?(Optional) Subscribe to join our community and receive helpful care tips and updates. Unsubscribe at any time. I confirm that I have the authority to share the personal details of the person I am referring. I give my explicit consent for carefinderassist.com to use, process, and share my personal data as well as the personal data of the person I am referring, as described in their Privacy Policy. * Submit 0330 043 8832 Phone Request a Call Back

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